The effective public manager: achieving success in a changing government

There is a growing demand for training and applied education in the public sector. The fourth edition of The Effective Public Manager synthesizes much of the state-of-the-art thinking in the field and offers practical lessons and tools for public managers. This edition includes updated case studies and lessonsdrawn from the major public sector events of the past five years. Addressing the trend toward multi-sectoral public service delivery and the difficult operational problems that poses, this book discusses innovation and cross-sector collaboration and includes new reflections on accountability, transparency, andcrisis communication. INDICE: Preface. The Authors. 1. The Perpetual Crisis in Public Management. 2. Defining Effective Public Management. 3. How to Find and Keep Good People. 4. Developing Effective Working Relationships. 5. Structuring Systems, Tasks, and Responsibilities. 6. Understanding and Applying Innovation Strategies inthe Public Sector. 7. The Art and Craft of Contracting. 8. Gathering, Organizing, and Using Information. 9. Mastering the Budgetary Process. 10. Shaping Organizational Goals and Strategies. 11. Communicating with the Public, the Media, and Stakeholders. 12. Surviving and Thriving in Public Service. References.Additional Resources.

• ISBN: 978-0-470-28244-1
• Editorial: John Wiley & Sons
• Encuadernacion: Cartoné
• Páginas: 416
• Fecha Publicación: 10/09/2008
• Nº Volúmenes: 1
• Idioma: Inglés