Packed with practical pointers and examples, this indispensable, straight-talking guide helps professionals conduct productive interviews while building strong working relationships with culturally and linguistically diverse clients.Chapters cover verbal and nonverbal ways to build rapport and convey respect;how to overcome language barriers, including effective use of interpreters; culturally competent interviews with children and adolescents; and key issues in working with immigrants and refugees. Strategies for avoiding common cross-cultural misunderstandings and producing fair, accurate reports are presented. Every chapter concludes with thought-provoking discussion questions and resources for further reading
- ISBN: 978-1-60623-405-1
- Editorial: GUILFORD PRESS, THE
- Encuadernacion: Rústica
- Páginas: 334
- Fecha Publicación: 15/09/2009
- Nº Volúmenes: 1
- Idioma: Inglés