This book covers all the key areas of communication, including the basic framework for the veterinary consultation; professional, ethical and legal aspects; communication with clients and colleagues; and coping with end-of-life and other difficult situations. It combines the most up-to-date research with a wealth of practical information, such as: Real-life case studies to help you apply your learning to real scenarios Simple step-by-step guidelines showing you how to deal with specific situations Examples of written resources you can use in practice This valuable textbook has been written and edited by a carefully chosen group of specialists, comprising veterinary communication lecturers, veterinary practitioners, training managers and counselors.
- ISBN: 978-1-4051-5817-6
- Editorial: Wiley-Blackwell
- Encuadernacion: Rústica
- Páginas: 216
- Fecha Publicación: 05/02/2010
- Nº Volúmenes: 1
- Idioma: Inglés