Internationally renowned experts assess the role of retail work in modern industrial economies in 'Retail Work'. Chapters are arranged thematically to capture four aspects of retail work: the nature of work and the shop floor; work across the supply chain and the wider productive system; the skills used in retailing; and workers as a collectivity. IRENA GRUGULIS is the Professor of Employment Studies at Durham University, UK. . ÖDÜL BOZKURT is a Lecturer at the Department of Organisation Work and Technology, Lancaster University Management School, UK. INDICE: Why retail work demands a closer look - PART I: WORK AND SKILLS - Following the retail chain: sandwiches, supermarkets and the potential for workplace learning - In the blink of an eye b American high end small retail businesses and the public workforce system - Labour supply and skills demand in fashion retailing - Technological change, work reorganization and retail workers' skills in production-oriented supermarket departments - PART II: RETAIL AS A JOB VERSUS RETAILING AS A CAREER - 'It's all right for Saturdays but not forever' The employment of part-time student staff within the retail sector - The'lost boys' - Avoiding the trap: temporary identity as a means of coping withlow-wage, part time jobs - PART III: THE PRESSURES OF RETAIL WORK - Employers' 'exit options' and low wage retail work: the case of supermarkets in the Netherlands and Germany - 'No place to hide'? the realities of leadership in UK supermarkets - In search of teamworking in a major supermarket - PART IV: NEGOTIATING 'GOOD WORK' IN RETAIL - Humour in Retail Work: Jokes Salespeople Tell about Their Clients - Incentive for co-worker commitment - Union strategies in representing 'new workers': The case of Australian and UK retail unions - Endnote: thoughts and reflections Chris Tilly and Françoise Carré -
- ISBN: 978-0-230-28357-2
- Editorial: Palgrave MacM
- Encuadernacion: Rústica
- Páginas: 336
- Fecha Publicación: 15/03/2011
- Nº Volúmenes: 1
- Idioma: Desconocido