It-driven business models: global case studies in transformation
Kagermann, Henning
Osterle, Hubert
Jordan, John M.
Showing organizations how business model innovation should be a key focus area in today's global economy, this book features cases from businesses around the globe that have developed customized business models and achieved spectacular levels of performance INDICE: Foreword. Preface. Acknowledgments. Chapter 1: Enterprise Value from Customer Value. Customer Value and Enterprise Value. Context. Shaping a Response. Business Models, Business Concepts and the Role of IT. Case Study: Apple. Realizing the Information Vision: The Technology Dimension. Checklist. Chapter 2: Customer Value from the Customer Process. Management Summary. Vision. From Product to Solution Provider. Process Focus: Waste Disposal and Management. Concepts of the Customer Process. Realizing the Vision. Checklist. Chapter 3: More Customers and More for the Customer. Management Summary. Vision. Turning Employees and Customers into Fans. Concepts of Market and Customer Development. Realizing the Vision. Checklist. Chapter 4: Innovation and PersonalizationTrump Commoditization. Management Summary. Vision. From Single Standardized Product to Personalized Service Package: Endress+Hauser. Innovating Innovation:Procter & Gamble. Pioneering Co-creation: LEGO Group. The Tata Nano: A Case of Disruptive Innovation? Concepts of Product and Service Development. Realizing the Vision. Checklist. Chapter 5: Silent Commerce. Management Summary. Vision. Seamless Fulfillment, Silent Commerce. Concepts of Fulfillment. Realizing the Vision. Checklist. Chapter 6: Strategy-compliant Management. Management Summary. Vision. From Reporting to Strategy Implementation. Concepts of OperativeManagement. Realizing the Vision. Checklist. Chapter 7: Value Chain Redesign.Management Summary. Vision. From Value Chain to Ecosystem: Seven Redesigns. Competition in Networks. Concepts of Value Chain Redesign. Realizing the Vision. Checklist. Chapter 8: IT's Role in Business Model Transformation. ManagementSummary. Vision. High-Performance IS Organizations. Concepts of IS Organizational Performance. Realizing the Vision. Checklist. Conclusion: IT-Driven Innovation in the 2010s. Notes. About the Authors. Index.
- ISBN: 978-0-470-61069-5
- Editorial: John Wiley & Sons
- Encuadernacion: Cartoné
- Páginas: 256
- Fecha Publicación: 17/11/2010
- Nº Volúmenes: 1
- Idioma: Inglés