Leading outside the lines: how to mobilize the informal organization, energize your team, and get better results

A direly needed, first-of-its-kind book that will speak to managers at all levels of the organization, this book distinguishes the all important formal organization of a company the management structure, performance metrics and formal strategy from the informal organization the culture, social networks and communities that arent written down or dictated from above, but that spring up naturally and, in an equally vital but different way, make the organization work. As in The Wisdom of Teams, Jon Katzenbachs classic worldwide bestseller, this book takes a timeless and widely-accepted organizational approach and creates a powerful paradigm-shifting tool set for applying it. In this new book, theauthors show through compelling first-hand case studies, that a good manager knows that to really lead a company, you cannot rely on formal structure alone, you have to use the informal organization as well. But, how do you balance the two? When is it better to use formal processes and when can you get the most done by using the social networks that operate under the radar? In this book, Katzenbach and Zia Khan apply decades of experience to unravel how the best managers use both the formal and the informal to achieve superlative performance and results. In a book that will be as revolutionary and essential as Katzenbachs classic The Wisdom of Teams, they draw upon companies and organizationsas varied as Sun Microsystems, Nordstrom, the New York City schools system, Campbells Soup, Aetna, the Marines, and the Houston Police Department, to profile organizations that productively balance the formal and the informal. Innovative, brilliantly written and marked by its knowledge and detail, this is an easy-to-read high concept book containing essential advice on how to work within the formal and the informal and when and how to make them tick together withgreat effectiveness. As accessible as it is fundamental, it provides a playbook no contemporary manager can be without, and its theory and examples are so broad that it will be an equally important read for leaders and their mentees in government, the nonprofit sector, and the halls of academia.Jon R. Katzenbach (New York) is a senior vice president of Booz & Company, where he founded the Katzenbach Center, focusing on the development and application of innovative ideas for organizational performance and culture change, based on a guiding philosophy of client-based application. He has served over 100clients in these areas over the course of his career. Previously, he was the founder and senior partner of Katzenbach Partners and a former director of McKinsey & Company, where he worked for over 35 years. He is the author of numerous articles and books including Why Pride Matters More Than Money, Peak Performance, and co-author of the seminal book, The Wisdom of Teams. Jon graduated with distinction from Stanford University with a BA in economics, where he was a Phi Beta Kappa, and with an MBA from Harvard Business School, where he was aBaker Scholar. Zia Khan (New York), is the Vice President of Strategy and Evaluation at the Rockefeller Foundation and a Senior Fellow of the Katzenbach Center. Building on dozens of collaborations with Jon in serving clients and studying high-performing organizations, Zia co-founded the Katzenbach Center while at Booz & Company, where he was a leader in the high technology and telecommunications practice. Previously, Zia was with Katzenbach Partners where he developed many of the firm's hallmark practices in strategy, organization design,and culture change and led the firm's San Francisco office. Zia holds a BS from Cornell University and M.S. and Ph.D. degrees from Stanford University.

• ISBN: 978-0-470-58902-1
• Editorial: John Wiley & Sons
• Encuadernacion: Cartoné
• Páginas: 240
• Fecha Publicación: 30/04/2010
• Nº Volúmenes: 1
• Idioma: Inglés