This key new text is a practical book aimed at helping the trainee or qualified nurse to hone and develop their communication skills. With an emphasis on practical application, this text is a lively and accessible guide to communication skills. Full of vignettes from both a patient and nurse perspective, the book includes common scenarios, activity points and suggestions for practice. The book covers barriers to communication, good communication in teams, making good use of email and phone, managing difficult conversations and how good communication underpins the essence of care. An essential guide for all nurses! INDICE: Communication: Fundamental skill Communicating with adult patients: Beyond the fundamentals Communication: The essence of care Using technology to communicate Effective communication in teams Communicating with diverse groups Communicating in challenging situations Communication in learning and teaching Legal and ethical dimensions in communication
- ISBN: 978-0-335-23748-7
- Editorial: Open University
- Encuadernacion: Rústica
- Páginas: 240
- Fecha Publicación: 01/09/2010
- Nº Volúmenes: 1
- Idioma: Inglés