Undercover boss: inside the TV phenomenon that is changing bosses and employees everywhere
Lambert, Stephen
Holzman, Eli
INDICE: Introduction. 1. Sorting Through the Garbage Waste Management: Larry ODonnell, President and COO. 2. Wings, Women, and Beer Hooters of America: Coby Brooks, President and CEO. 3. The Necessities of Life 7-Eleven: Joe DePinto, President and CEO. 4. An American Love Affair White Castle: Dave Rife, Owner. 5. Time to Get Personal Churchill Downs: Bill Carstanjen, COO. 6. Looking for Fulfilment GSI Commerce: Michael Rubin, Founder and CEO. 7. What Riches Cant Buy Herschend Family Entertainment: Joel Manby, President and CEO. 8. Troubles Down the Drain Roto-Rooter: Rick Arquilla, President and COO. 9. Say It with Flowers 1-800-Flowers: Chris McCann, President and COO. Go Undercover in Your Own Organization. Acknowledgments. About the Authors
- ISBN: 978-0-470-91600-1
- Editorial: John Wiley & Sons
- Encuadernacion: Cartoné
- Páginas: 272
- Fecha Publicación: 19/11/2010
- Nº Volúmenes: 1
- Idioma: Inglés