Communimetrics: a communication theory of measurement in human service settings

Measurement in human services means one thing: how well the effort serves clients. But the data doesn’t exist in a vacuum and must be communicated clearly between provider and client, provider and management, and across systems. During the past decade, innovative communimetric measures have helped more than 50,000 professionals worldwide in health care, justice, and business settings deliver findings that enhance communication on all sides. Now, the theory and methods behind this fast-paced innovation are available in this informative volume. Communimetrics presents information in an accessible style, and its model of measurement as communication bolsters transparency and ease of interpretation without sacrificing validity or reliability. It conveys a deep appreciationfor the unique position of service delivery systems at the intersection between science and management (and between quality and quantity). Represents the first innovation in measurement in the past 50 years Details the basics of communimetrics and how these tools are now used by more than 50,000 trained and certified individuals worldwide Describes how applications are used in a range of activities, including children’s service, aging services, adult mental health, adult prisons and juvenile justice, entrepreneurship, organizational development INDICE: Measurement in Human Service Enterprises: History and Challenges.-Measurement as Communication.- Designing a Communimetric Measure.- Defining a“Good Communimetric Measurement Tool: Reliability and Validity Considerations.- The Child and Adolescent Needs and Strengths (CANS).- The INTERMED.- The Entrepreneurial League System Assessment.- The Future of Measurement in Human Services Settings.- Appendix.

• ISBN: 978-0-387-92821-0
• Editorial: Springer
• Encuadernacion: Rústica
• Páginas: 165
• Fecha Publicación: 01/08/2009
• Nº Volúmenes: 1
• Idioma: Inglés