Exploring knowledge-intensive business services: knowledge management strategies

An updated view of knowledge management strategies of knowledge-intensive business services, focusing on how these service firms manage innovation in the framework of the knowledge economy. The authors offer an original analysis of key processes of business services specializing in different activities such asdesign, professional firms, and information technology. This volume contains rich case studies, surveys and quantitative economic analysis carried out in Canada, France, Germany, India, Italy, Russia and Spain. It gathers contributions from respected scholars specializing in knowledge-intensive business services and offers a fresh overview of the dynamics concerning knowledge managementin services, with respect to firms embedded in regional innovation systems, metropolitan areas and clusters. INDICE: List of Tables.List of Figures.Acknowledgements.Contributors.Exploring Knowledge-Intensive Business Services: An Introduction; .E. Di Maria., .R. Grandinetti & .B. Di Bernardo.KIBS And Knowledge Dynamics In Client-SupplierInteraction; .I.Miles.Knowledge Angels, Creative Behaviors and Emerging Innovation Modes: Observations from Alsace, Baden-Württemberg and Catalonia;. E.Muller., .A.Zenker &.J.Carlos Ramos.Knowledge Dynamics and Knowledge Commodification of KIBS in Time and Space; .S.Strambach.How Knowledge-Intensive Business Services Upgrade their Customers: Evidence from Russia; .M.E.Doroshenko.KIBS Roles in KIBS Industries; .A.Alvisi.Creativity Versus Standardization In Knowledge-Intensive Business Services: A Real Trade-Off?; .M.Bettiol., .E.Di Maria.,.R.Grandinetti.Innovation and Co-Production In Computer Services: The Case ofComplex Software Solutions In The Fashion & Retail Industry In Italy; .M.Paiola.Knowledge Dynamics In Third-Party Logistics: Balancing Exploitation and Exploration Through Service Architectures; .A.Cabigiosu., .D.Campagnolo., .A.Furlan &.G.Costa.The Role of Entrepreneurs' Human and Social Capital In Knowledge-Intensive Business Services; .M.Gianecchini &.P.Gubitta.Is There A Connection Between Geographic Clustering And KIBS Innovation?; .R.Shearmur &.D.Doloreux.Urban Density and Vertical Disintegration: The Case of Service Firms In Milan; .R.Antonietti &.G.Cainelli.Competitive Strategies In Knowledge-Intensive Business Services.Evidence From Lombardy; .N.Corrocher., .L.Cusmano .&.A.Morrison.Appendix.Bibliography.Index.

• ISBN: 978-0-230-35859-1
• Editorial: Palgrave Macmillan
• Encuadernacion: Cartoné
• Páginas: 304
• Fecha Publicación: 25/05/2012
• Nº Volúmenes: 1
• Idioma: Desconocido