In recent years, the role of mediators, arbitrators, and other conflict resolution professionals has been changing dramatically. Originally conflict and alternative dispute resolution professionals were considered third parties outsiders, allegedly neutral consultants who tried to achieve compromise or consensus between opposing sides in corporate, organizational, governmental, family, and personal issues. The focus has always been to resolve and conclude conflicts as quickly as possible. What the most advanced practitioners and researchers in the field have discovered, however, is that most major conflicts are never totally resolved and that living with this conflict is not necessarily a badthing. This new method of dealing with conflict shows us how to embrace theseconflicts, accept their central role in our work and private lives, and learnto live with them. We learn how to stay with conflict in a manner that is both creative and inspiring. Mayer is one of the most important, creative and innovative thinkers, writers, and active participants in the business, and continues in this book his work as a revolutionary pioneer in pushing the business into new and significant theory and practice.
- ISBN: 978-0-7879-9729-8
- Editorial: Jossey Bass
- Encuadernacion: Cartoné
- Páginas: 320
- Fecha Publicación: 20/03/2009
- Nº Volúmenes: 1
- Idioma: Inglés