Cooperative work and coordinative practices: contributions to the conceptual foundations of computer supported cooperative work

Information technology has been used in organisational settings and for organisational purposes such as accounting, for a half century, but IT is now increasingly being used for the purposes of mediating and regulating complex activities in which multiple professional users are involved, such as in factories, hospitals, architectural offices, and so on. The economic importance of such coordination systems is enormous but their design often inadequate. The problemis that our understanding of the coordinative practices for which these systems are developed is deficient, leaving systems developers and software engineers to base their designs on commonsensical requirements analyses. The researchreflected in this book addresses these very problems. It is a collection of articles which establish a conceptual foundation for the research area of Computer-Supported Cooperative Work. Brings together both classic and less well known articles on the phenomena of cooperative work and coordinative practices - providing critical elements of the conceptual foundation of CSCW. INDICE: Cooperative work and coordinative practices: a progress report.- The texts: genealogical data and credits.- Riding a tiger, or Computer-Supported Cooperative Work.- Taking CSCW seriously: Supporting articulation work.- Modes and mechanisms of interaction in cooperative work.- The organisation of cooperative work.- Coordination mechanisms.- Of maps and scripts.- Taking the distributed nature of cooperative work seriously.- The critical role of workplacestudies in CSCW.- The problem with 'awareness'.- Remarks on the complexity ofcooperative work.- Ordering systems.- Working within a machine: CSCW reconsidered.

• ISBN: 978-1-84800-067-4
• Editorial: Springer
• Encuadernacion: Cartoné
• Páginas: 470
• Fecha Publicación: 01/07/2010
• Nº Volúmenes: 1
• Idioma: Inglés