Medical assisting made incredibly easy: therapeutic communications

This text will teach basic principles of effective communication to medical assisting students. The 'Incredibly Easy' approach will make this content more engaging, relevant, and enjoyable to read. INDICE: Chapter 1: Self Awareness Chapter 2: The Communication Cycle Chapter 3: Communication Across the Lifespan Chapter 4: Building Bridges: Communicating With Patients Chapter 5: The Culturally Diverse Workplace Chapter 6: Techniques to Tackle Communication Challenges Chapter 7: Promoting Patient Wellness and Education Chapter 8: Written Communications and Technology Chapter 9: Utilizing Professional Communication Skills in the Workplace

• ISBN: 978-0-7817-7552-6
• Editorial: Lippincott Williams and Wilkins
• Encuadernacion: Rústica
• Páginas: 320
• Fecha Publicación: 22/10/2008
• Nº Volúmenes: 1
• Idioma: Inglés