The handbook for working with difficult groups: how they are difficult, why they are difficult and what you can do about it

This book will help readers understand what makes groups ineffective and whatthey can do to help them be more effective. Specific topics to be covered include multi-lingual groups, working virtually, managing multi-layers of management; quiet or verbal team members; getting volunteer groups to take ownership;cross cultural dimensions; global workplace; hostile groups that don't want or value meetings or facilitation; polarized groups. There will also be assessments and checklists to help you figure out if your group is difficult. Potential contribuotrs include Ingrid Bens, Terry Bergdall, Michael Beyerlein, John Bryson, Gervase Bushe, Susan Carpenter, Joe Chilberg, John Eller, Glenda Eoyang, Joseph Folger, Lawrence Frey, Izzy Gesell, Suzanne Ghais, Ellen Gottesdiener, Dennis Gouran, Richard Hackman, John Heron, Maggie Herzig, Randy Hirokawa, Christine Hogan, Dale Hunter, Jon Jenkins, Tom Justice, Sam Kaner, Paul Mattessich, Arnold Mindell, Kenneth Moore, Carl Moore, Paul Paulus, Marshall Scott Poole, Marshall Rosenberg, Jim Rough, Roger Schwarz, David Sibbet, David Straus,Larry Susskind, Arthur VanGundy, Marvin Weisbord, Michael Wilkinson, and PaulWong.Sandy Schuman is President of Executive Decision Services LLC, a consulting firm in Albany, NY specializing in strategic decision-making, collaborative problem-solving, consensus building, public involvement and information management. He is also Research Associate at the Center for Policy Research at the University of Albany where he works with NY State government agencies. He moderates the Electronic Discussion on Group Facilitation, and is the Editor for GroupFacilitation: A Research and Applications Journal. He is a founding member ofthe International Decision Conferencing Forum, serves as co-chair of the International Association of Facilitators Ethics and Values Think Tank, and helpedorganize New York State Forum on Conflict and Consensus. He is the author of numerous articles and book chapters, 2 books, and speaks widely at conferenceson facilitation, public administration, decision management, and personnel management and is a member of IAF, Association for Conflict Resolution, IAP2, and International Decision Conferencing Forum.

• ISBN: 978-0-470-19038-8
• Editorial: John Wiley & Sons
• Encuadernacion: Cartoné
• Páginas: 480
• Fecha Publicación: 28/04/2010
• Nº Volúmenes: 1
• Idioma: Inglés