PROCEDURES AND THEORY FOR ADMINISTRATIVE PROFESSIONALS, 7TH EDITION prepares students seeking entry-level assistant positions or who are transitioning to ajob with greater responsibility. Instruction and activities target new technology and build communication and human relation skills. Emphasis on critical thinking, creative problem solving, and professional development prepare students for challenges they will face in today's global market place. The seventh edition has been reorganized to offer more thorough coverage of key topics ranging from new technologies, the changing workplace, leadership, and personal finance. This text is packed with professional pointers, technology, and practical activities that prepare students for success in today's global workplace. INDICE: Part I: THE DYNAMIC WORKPLACE.1. The Workplace - Constantly Changing.2. Your Professional Image.3. Workplace Teams.Part II: WORKFORCE BEHAVIORS.4. Self-Management.5. Ethical Theories and Behaviors.6. Leadership.7. CustomerService.Part III: COMMUNICATION ESSENTIALS.8. Written Communication.9. VerbalCommunication and Presentations.10. Global Communication - Technology and Etiquette.Part IV: RECORDS AND FINANCIAL MANAGEMENT.11. Records Management.12. Managing Electronic Records.13. Personal Finance and Investment Strategies.Part V: PROFESSIONAL RESPONSIBILITIES AND GROWTH.14. Event Planning.15. Travel Arrangements.16. Workplace Mail and Copying.17. Job Search and Advancement.
- ISBN: 978-1-111-57586-1
- Editorial: South Western
- Encuadernacion: Cartoné
- Páginas: 480
- Fecha Publicación: 31/01/2012
- Nº Volúmenes: 1
- Idioma: Inglés