The vested outsourcing manual: a guide for creating successful business and outsourcing agreements

In this must-have guide for creating and implementing successful outsourcing processes and partnerships, Vitasek drives the principles of Vested Outsourcing beyond theory into practice. From shared vision, desired outcomes to win-winand long-term success the manual will help managers build an agreement vestedin each other's success. KATE VITASEK is Lead Researcher and Faculty Member for Vested Outsourcing at the University of Tennessee's Centre for Executive Education, USA. Vitasek is also Founder of Supply Chain Visions, a consulting firm that specializes insupply-chain strategy and education. She is a guest faculty at dozens of Universities and also teaches seminars for the Warehouse Education Research Council, Council of Supply Chain Management Professionals and is on the peer review board for the 'Journal of Business Logistics' with Jeanette Nyden, JD, Jacqueline Crawford, and Katherine Kawamoto. INDICE: Introduction - PART I: LAYING THE FOUNDATION - Review of Vested Outsourcing 5 Rules - Creating a System that has a flexible framework - WIIFWe/ Creating a Shared Vision - PART II: CREATING A PROCESS BY THE RULES - Rule 1: Outcome-Based vs. Transaction-Based Business Model - Intent - Rule 2: Focus onthe WHAT, not the HOW - Statement of Objectives - Rule 3: Clearly Defined andMeasurable Desired Outcomes - KPIs/Metrics - Rule 4: Pricing Model with Incentives to Optimize Cost/Service Tradeoffs - Matching - Incentives - Continuous Alignment - Rule 5: Insight vs. Oversight Governance Structure - Relationship Management Framework - Change Management/ Agility - Transformation Management Process - Exit Management, People Changes - Other - PART III: GETTING TO WE - Collaboration, not Negotiation - Writing the Contracts - Conclusion - Appendix-

• ISBN: 978-0-230-11268-1
• Editorial: Palgrave MacM
• Encuadernacion: Cartoné
• Páginas: 416
• Fecha Publicación: 22/07/2011
• Nº Volúmenes: 1
• Idioma: Inglés